Healthcare Assistant Job Opportunity in the United Kingdom

Healthcare Assistant Job Opportunity in the United Kingdom, Joining Our Mobile Blood Donation Team in Taunton

Are you passionate about making a tangible difference in people’s lives? We are seeking dedicated and compassionate individuals for a Healthcare Assistant job opportunity in the United Kingdom, specifically within our dynamic mobile blood donation team based in Taunton. As a vital member of NHS Blood and Transplant (NHSBT), you will play a crucial role in collecting over 7,000 blood donations daily, ensuring a consistent supply of life-saving blood and blood products. This is your chance to provide exceptional care to volunteer donors, creating a welcoming and supportive environment while developing valuable healthcare skills. You will be an integral part of a team that directly contributes to saving and improving thousands of lives each year.

Job Reference: 006007
Salary: £24,071 – £25,674 per annum
Department: Taunton Team
Location: Taunton Team Base
Contract Type: Permanent
Hours Per Week: 37.5
Contract Duration: Not applicable

Job Summary:

As a Healthcare Assistant – Blood Donation within our mobile team, you will be instrumental in facilitating blood donation sessions across various community settings and donor centers. Your role will involve setting up and preparing donation sessions, performing venepuncture, maintaining accurate records, and providing outstanding customer service to encourage repeat donations. This position offers a unique opportunity to directly impact the lives of patients while working within a supportive and collaborative multidisciplinary team.

Main Duties of the Job:

• Set up and prepare blood donation sessions, ensuring a smooth and efficient process for donors.
• Perform venepuncture (taking blood) with precision and care, prioritizing donor safety and comfort.
• Maintain meticulous and accurate records of donor sessions, adhering to strict medical standards.
• Handle medical equipment responsibly, ensuring its proper maintenance and functionality.
• Deliver exceptional customer service, fostering a positive experience that encourages donors to return.
• Collaborate effectively with medical professionals and other team members to ensure seamless operations.
• Commit to flexible working hours, including evenings, weekends, and bank holidays, to meet the demands of mobile donation sessions. (Please note that there are no night shifts.)

Experience and Knowledge:

• Demonstrated experience in dealing with the public in a customer service environment.
• Exceptional interpersonal skills, with the ability to engage, reassure, and build rapport with donors.
• A strong willingness to learn new technologies and complete required digital training.

Qualifications and Training:

• A good standard of numeracy and literacy.
• A commitment to continuous professional development, including the completion of the Skills for Health Care Certificate.
• A valid full UK Driving Licence with no more than 6 penalty points.

About Us:

At NHS Blood and Transplant (NHSBT), we are dedicated to making an extraordinary difference every day. Our team of over 6,000 professionals supports life-saving initiatives across the UK, facilitating blood, organ, and stem cell donations. We are guided by our core values of Caring, Expert, and Quality, ensuring excellence in all our endeavors. We are committed to fostering an inclusive workplace and welcome applications from candidates of all backgrounds.

What We Offer You:

• Comprehensive Training: A thorough 6-week induction program to equip you with the skills and knowledge necessary for success.
• Work-Life Balance: Rotas published 6 weeks in advance, allowing for effective planning; no night shifts.
• Competitive Benefits: Payments for unsociable hours, overtime, meal, and driving allowances (where applicable).
• Generous Leave: 27 days of annual leave plus 8 bank holidays (pro-rata for part-time staff), with leave increasing with service.
• Career Development: Access to the NHSBT Thrive Program, offering continuous learning and career progression opportunities.
• NHS Pension Scheme: A defined benefit pension plan for long-term financial security.

Recruitment Process:

• Shortlisted candidates will be required to attend an in-person blood collection session tour to gain practical insight into the role.
• This will be followed by a face-to-face interview (virtual interviews are not available).
• Please be aware that travel expenses for these stages are not covered under our travel policy.

Interview Dates: Anticipated w/c 07/04/2025 (subject to confirmation).

For informal enquiries, please contact Victoria Hines – Area Session Sister/Charge Nurse via email at Victoria.Hines@nhsbt.nhs.uk.

Please Apply your application early, as this vacancy may close sooner if we receive a high volume of applications.