Customer Service Coordinator Job in Leeds

About the Job:

NG Bailey IT Services is looking for a cheerful, adaptable, and energetic Customer Service Coordinator to help the team handle work orders, resource allocation, and billing more effectively.

Key Responsibilities:

1. Solve complex client problems in a way that benefits both parties.
2. Make effective use of your problem-solving abilities and geographic understanding of the UK when assigning tasks.
3. Produce purchase orders (POs) and check for accuracy.
4. Manage several tasks at once.
5. Obtain the required licenses and paperwork to guarantee that the work goes according to schedule and complies with health and safety regulations.
6. Act as the point of contact for incoming calls, requests, and questions, keeping a record of the information and guaranteeing timely and courteous responses.

Requirements:

You must be able to handle several duties at once well and be comfortable working under pressure in order to be considered for this demanding position. Excellent customer service and communication skills are essential, as is previous use of Microsoft Office products, especially Word and Excel.

About NG Bailey:

We are one of the top independent engineering and services companies in the United Kingdom. Founded in 1921, with a £500 million annual revenue and 3000 employees, we are proud of our history of developing great people through significant training expenditures. As a team member, you will be a part of the dedication to creating a culture where each individual is valued and treated fairly. We place a strong emphasis on career growth, making sure that you join with a clearly defined development trajectory and receive ongoing assistance, training, and reviews to help you reach your maximum potential.